Quaywest

Over the past few weeks we have been reviewing our operational procedures at Splashdown Quayestw waterpark in line with the guidance from the UK Government to allow us to open in a safe and COVID 19 secure way for our staff and customers.  We are confident that we can do this and still provide a flumin' good day out!

To say that we are disappointed at the Government's announcement on 23rd is an understatement.  We have a good plan to open safely, yet we have been left out of re-opening for now.  We are so sorry that we cannot provide a fun waterpark experience for all our many flume fans at this time.  We are hoping that we will have good news coming soon and we are pushing for an explanation as to why we cannot be included at this time and for an early review with the help of our trade body BALPPA. 

Full details of re-opening will be available soon we hope but in the meantime, there will be a number of changes to our operation which from a customer point of view will include one-way routes, additional hygiene measures, reduced visitor numbers, social distancing and online ticket booking only with timed sessions.  However, we cannot do this alone we will also be requiring the co-operation of you, our visitors, to help us so that you have an enjoyable visit, and everyone feels safe.  You will be required to take responsibility for ensuring that you adhere to all that is asked of you by us and to follow Government guidance and NOT to come if you or any member of your household is unwell.

Additional information on visiting Splashdown Poole waterpark will be published over the coming weeks and we would ask that you familiarise yourself with what is happening before booking and visiting the waterpark so that you will know what to expect and whether you feel that a visit to the waterpark at this time is for you.  Whilst we are taking many steps to minimise any risk, exposure to COVID-19 it is an inherent risk in any public location where people are present; we cannot guarantee you will not be exposed during your visit.

We await further guidance from the Government regarding the reopening of certain attractions.  Tickets will go on sale as soon as we know that we are permitted to open and that we are sure that we have done all we reasonably can to make Splashdown Quaywest Waterpark a COVID 19 Secure attraction. If you wish to contact us please message us via email or Facebook at this time as our telephone staff are still on furlough.