Closed 9am-7pm 9am-9pm 10am-5pm 10am-6pm 10am-7pm TBC
|Ticket Type||Ticket Description||Price Per Head|
|2 Hour||Admissions for a max 2 hour session available in the 1st hour of operation and later in the day. Not available all day||£14||BOOK NOW|
|3 Hour||Admissions for a maximum 3 hours available throughout the day||£16.50||BOOK NOW|
|Under 5||Available throughout the day, the same duration as other tickets in your party||£9||BOOK NOW|
|Spectator||Available throughout the day||£6||BOOK NOW|
Some people are struggling to find their confirmation email. Please check your SPAM/JUNK/PROMOTIONAL folder, if it isn't there please keep note of your IN number and quote this on entry to the waterpark. No IN (ref) please send us a Facebook Messenger message with your name and email booked with so that we can help you with your tickets. Please, please double-check your spam/junk and that you typed your email correctly before calling us, it's surprising how often it happens to be gmail or hotmail or in the JUNK. Also, corporate emails sometimes get caught in quarantine folders etc.
Before messaging us you should try logging back into your splashdown tickets account at www.splashdowntickets.com where you can see all your previous orders. This won't work if you have entered the wrong email (unless you use it again!).
DO NOT BOOK AGAIN WITHOUT CHECKING - EITHER SEE IF IT HAS GONE THROUGH YOUR BANK ACCOUNT, OR IF THE ORDER CONFIRMATION IS IN THE JUNK OR SPAM, OR IF YOUR SPLASHDOWN TICKETS ACCOUNT HAS CURRENT TICKETS IN IT. REMEMBER ANY EMAIL COMES FROM LEMUR ATTRACTIONS AND THE ORDER CONFIRMATION IS YOUR TICKET(S) NO ACTUAL TICKETS ARE DELIVERED.
BE SURE YOU HAVE BOOKED FOR THE CORRECT WATERPARK THIS ONE IS HERE IN POOLE, DORSET, MISTAKES CANNOT BE RECTIFIED
Tickets are priced per head for adults and children alike unless they are under 5 years old in which case buy an Under 5 ticket – under 5 tickets do not have access to the slides, just Buccaneer SplashZone and Ricky’s Reef. We are still keeping a close eye on numbers in restricted spaces. We reserve the right to restrict these areas for children with non-sliding tickets and their carer. Please do not be upset if your child 5+ is asked not to go into these areas or asked to come back later to see is sufficient room for them.
An adult companion ticket is required to support children under the age of 5 and one must be purchased for every child under the age of 5. On the ticket booking site you should buy two under 5 tickets; one for the child and one for the adult companion who is not using the slides. A maximum of 2 companion tickets per child are permitted. Companion tickets do not give access to the slides, any adult who wishes to slide should pay for a full-priced ticket in the normal way. You may share your slider's smart wristband with the companion adult, to take turns on the slides, if you so wish.
If your child is at least 1m tall and confident in the water and would like to use slides appropriate for their height and confidence you may opt to purchase a full-priced ticket instead of an under 5 ticket. Please note NOT all young children will enjoy the slides and remember that they must go down the slides on their own (no rides are double or lap-riding slides). If you decide on this we would recommend that there are two people to assist the child, one to slide first, then the child, followed by the 2nd adult, in accordance with the waterpark slide guidance.
Babes-in-arms (children under 1) are free of charge and do not require a ticket.
Slide onto our flumes straight from your sofa, check out our slide guide and 360 degree tour here.
From suitable swimwear to centre facilities to safety when in the waterpark, please read our FAQ's and Admissions Policy in the footer for full information.
Our lockers require a refundable £1 deposit per locker, if you don't have a pound with you please ask at reception on entry and they can add £1 to your order and you can take home a souvenir Splashdown locker token, that can be used in supermarket trollies too!
Our wristbands contain 'smart' chips that help us to ensure your safety in the waterpark, there's no need to return these.We cannot guarantee that certificates will be available, on the day of your visit.
Whether driving or taking public transport, click here for information on how to get to us.
Are you reliable and hard-working? Splashdown Poole are looking for new Team Members!
Update for Saturday 19th February 2022 for the operation of Splashdown waterpark, Poole