UPDATED OPERATIONAL INFORMATION: As per the latest Govt regulations we re-opened on 19th July 2021. The main change that you will find is that there is no longer a need for social distancing. That said we feel that keeping your distance from others you do not know is sensible and we would encourage you to do so whenever possible. Tickets are limited each day, each time slot. We will be operating along similar lines to last summer when we were able to be open you can find out more in our COVID-19 FAQs - ALL tickets must be booked online, in advance. Tickets are on sale now. Our full operating schedule is available HERE.
All tickets booked previously, but were unable to be used, are automatically on hold to be used at a later date, to be determined, at least until 30th June 2021. An email has been sent asking you what you would like to do with your ticket. Follow us on social media for the latest waterpark updates.
If you need information in the meantime we suggest using our Facebook Messenger to contact us or send us an email firstname.lastname@example.org. Our phone lines do get very busy. PLEASE DO NOT DUPLICATE MESSAGES ON EACH PLATFORM WE TRY TO ANSWER QUERIES WITHIN HOURS SOMETIMES MINUTES BUT REPLICATION CAUSES TAKES EXTRA RESOURCES THAT WE DO NOT HAVE. YOU MUST ALLOW AT LEAST 24 HOURS FOR YOUR QUERY TO BE ANSWERED. ALL MOST ALL GENERAL QUERIES CAN BE ANSWERED BY READING THE WEBSITE.